Ticket Desk was designed built by here at Paradigm Information Solutions, LLC. Our offices are located in Michigan in Clinton Township and Marine City. All design and development was done in house using our own design team and developers. Paradigm is a well established software development firm, we have been in business since 2001 and have developed many large and small scale projects over the years.
Why did you create the help desk software?
As we are always looking to make life easier and more efficient, we started searching the web. After looking around for a help desk system which was affordable, easy to use and robust, we had a hard time finding an existing solution. So we decided to build our own. Now we are not new to building large scale multi-tenant web apps, a few of our other products are OnTheClock.com and CheckComposer.com.